Locating the best tow truck company can be a challenge. When standing alongside the road wondering what to do, you don’t really want to be spending a great deal of time calling around, getting information, or, hiring whoever is the closest and hoping for the best.
Triple A has a list of things a motorist should look for in a “good” towing company, and
Greenville Wrecker meets every criteria.
First, we are licensed and insured. One thing many people don’t think of when they are in urgent need of a tow truck company is whether or not they are legitimate. That is usually the last thing they think of, unless they get taken advantage of, then it’s the first thing they think of and remember when it comes time to call a tow truck company again. Trust is very important in our line of work. Tow truck companies have gotten a bad rap over the years, but Greenville Wrecker is working diligently to wipe out that negative stereotype caused by a few bad tow truck companies in the past.
How do I locate the best tow truck company near me in Greenville, SC? When you call around, know the right questions to ask. As we mentioned above, ask if they are licensed and insured. If they say yes, you know you are talking to a professional and then you can proceed to ask the following without wasting your valuable time.
Give them as much information about your situation and vehicle as you can so they can come equipped to handle it. While talking to them, the tow truck company should be very knowledgeable about the different types of vehicles and how to best handle them.
If you are having your prized sports car or motorcycle transported somewhere, you want to be sure the tow truck company in Greenville, SC treats it with the same loving care that you would.
And if you are standing in the freezing cold waiting for a jump start, you want a reliable and speedy towing service.
However, on top of all the many services that a tow truck company provides, the most
important is also customer service under stressful conditions. Unfortunately, there is no way to measure this quality over the phone when you first call, but even though towing service assistant in a nice warm office is nice to you when she takes your call, this is not always the case with the tow truck drivers who are listening to grumpy people all day in rain, sleet, and snow or brutally hot sun.
Some tow truck companies treat their service and their customers like it is just a job. Greenville Wrecker treats their customers the way we want to be treated if we were in the same situation.
We’re always just a phone call away. 864-249-1249.
Putting our phone number in your cell phone contacts right now might not be a bad idea!